Santa’s Grotto

Father Christmas will be working hard in his grotto from Sunday 16 November until Christmas Eve. 

Make your child’s visit to Waterfront Winterland magical with a trip to see him and his trusty elves.

Housed in a welcoming wooden chalet, children will be greeted by Santa Claus’ elves before meeting Santa and receiving a Christmas present from him.


£4.50 (PTL £4.00) per child to see Santa.
£5.50 (PTL £5.00) per child to see Santa and have a photograph.

Opening hours

Monday – Friday
3.30pm – 7.00pm

Saturday and Sunday
11.00am – 7.00pm

The only exception is Sunday 16 November, when Santa will start at 11.00am and finish at 5.00pm to take part in the Christmas Parade.


Post letters to Santa at Waterfront Winterland 
To ensure Santa receives your letter on time, please write to him by no later than Friday 12 December.

The address is –

Santa / Father Christmas,
Santa’s Grotto,

Santa will respond to as many letters as possible, in between getting the sleigh ready for the long journey on Christmas Eve.

In your letter please write clearly your name and address and attach either a 1st or 2nd class stamp to the envelope.


This post is also available in: Welsh