Where to go and what to wear when you go iceskating at the Waterfront Winterland!
Can schools apply to bring children to skate and / or visit the traditional fairground?
Yes, school parties are welcome. The application forms will be available soon.
How do I buy ice skating tickets?
The easiest way is to buy iceskating tickets online (a small booking fee applies) and print out your e-tickets. You can also book by ringing the event information line on 01792 637300.
Tickets are also available in person from Swansea Tourist Information Centre in Plymouth Street (at the back of the Grand Theatre opposite the bus station) and at the Skate House at Waterfront Winterland.
Which ticket should I buy?
There are concession price tickets for children, senior citizens and students – please bring proof of eligibility with you. Passport to Leisure is a scheme for those on low incomes – find out if you’re eligible at www.swansea.gov.uk/ptl
When should we arrive?
Please arrive 15 minutes before your session to collect your skates. Skating sessions last for 40 minutes.
Is skate hire included in the ticket price?
Yes, skates are provided.
What skate sizes are available?
Skate sizes range from child size 8 (euro 25) to adult size 15 (euro 50). Bob skates are available for younger children and are attached to the child’s shoes.
Is there a minimum age for children on the main ice rink?
No, but it is at the discretion of parents whether their children will enjoy the experience. Remember we have a children’s ice rink for younger skaters, and once they build their confidence they can transfer onto the main rink.
However, children cannot transfer from the main rink to the children’s rink.
Can we bring our own skates?
Yes, but there is no reduction in the cost.
Can I bring my disabled son / daughter to skate?
Customers with a disability are welcome to use the ice rink itself, specialist sledges are available and customers may wish to be assisted by a steward (when available). Visitors are also welcome to access the ice rink with their own wheel chair.
Have a look at the accessibility page which details information for disabled visitors.
Is there somewhere to leave bags and coats?
Yes, there is a secure area where belongings can be left when you exchange your shoes for skates. The City and County of Swansea takes no responsibility for any loss or damage.
Where can I collect lost property?
Lost property will be held at the ice rink – enquiries to 01792 635428.
Who can enter the skate hire area?
Only ticket holders can enter the skate hire area and ice rink.
Will sessions be cancelled in bad weather?
The ice rink operates in nearly all weather conditions. If it is deemed necessary to close the ice rink, alternative sessions will be offered, subject to availability. This is an outdoor event and no refunds will be given due to inclement weather.
Do I have to pay to spectate?
All viewing areas and café are free to access. So come along and watch your friends and family ice skating and enjoy a cup of frothy hot chocolate or delicious coffee and a seasonal snack.
What should I wear?
Suitable outdoor clothing should be worn. You may require gloves and we recommend you wear thick socks. Gloves and socks are available to purchase at the skate house.
Can I take photos at Waterfront Winterland?
View the City & County of Swansea events photographic policy
Please note that CCTV is used at Waterfront Winterland for the safety of visitors.
This post is also available in: Welsh